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Dental and orthodontics · SaaS & Platforms

uLab

A shared workspace for aligner cases.

uLab Systems makes clear aligners and uDesign, its treatment planning software. Dental practices use the uLab portal to send patient cases, follow 3D prints and pay invoices in one place. I designed the portal's UX/UI.

Role
UX/UI design
Industry
Dental and orthodontics
Platform
Desktop web portal
Year
2019
uLab portal dashboard on an angled desktop monitor, showing recent cases with status labels, invoices due and the print queue

The challenge

Many people, one patient case.

An aligner treatment passes through a lot of hands before it reaches the patient. The portal had to keep the practice and the lab in step without turning a busy clinic day into admin work.

The approach

Clear status and one home for every case.

I designed the portal around the questions people ask most: where is this case, what needs me, and what do we owe?

  1. 01

    Status comes first.

    Cases, prints and invoices lead with where they stand, using the same labels everywhere. A quick look between appointments is enough.

  2. 02

    The case page holds everything.

    Patient details, treatment progress, plan revisions, scans, invoices and the people a case is shared with all sit on one page.

  3. 03

    Trust in money and team actions.

    Card numbers stay masked, it's always clear what's due, and changes to people and roles ask for a confirmation where it matters.

In action

A week in the portal.

DASHBOARD

The day at a glance.

A New case button, cases by treatment stage, prints in progress and what's due. A doctor can see what needs attention before the first patient arrives.

The uLab dashboard with a New case button, recent cases with status labels, invoices due, the print queue and resources

CASES

Following a patient's case.

Find a case, open it, update its status, share it with a colleague and check the scans in the 3D viewer.

PRINTS AND BILLING

From the printer to the invoice.

Each print moves through clear stages until it ships. Invoices open in a side panel with Pay now, and reports compare what was billed with what was paid.

TEAM AND PRACTICE

Run the practice, not the settings.

Admins invite colleagues and set their roles, keep billing up to date, and switch between practices from the sidebar.

Design language

Calm and clinical.

Rounded white cards on a soft grey canvas keep dense information easy to scan. uLab blue marks actions, the logo green marks progress, and Geist Mono keeps IDs, dates and amounts lined up.

uLab style tile with the blue and green palette, Geist type samples, status labels, a New case button, navigation items and a scan file tile

A portal that keeps cases moving.

I designed the UX/UI of the uLab portal for doctors, practice staff and admins. Each of them can find their work in one place and see what comes next.

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